This policy explains how R Galloway Roofing Services ("we", "us"), run by Robert Galloway, 18 Hughes Crescent, Mayfield, Dalkeith EH22 5LU, collects and uses your personal information when you use this website or contact us.

What we collect

  • Your name, phone number, email address and postcode or area.
  • Details you give us about your roof or the work you need.
  • Basic technical information such as pages visited, collected to keep the website working.

How we use it

We use your information to respond to your enquiry, arrange a visit, prepare a quote and carry out any work you ask us to do. We do not sell your information or share it for marketing.

Legal basis

We process your information to take steps at your request before entering into a contract, to perform that contract, and for our legitimate interest in running the business.

Who we share it with

We only share information with service providers who help us run the business (for example, the system that receives quote requests), and where required by law.

How long we keep it

We keep enquiry details only as long as needed to deal with your request, and job records for as long as required for accounting and legal purposes.

Your rights

Under UK data protection law you can ask to see, correct or delete the information we hold about you, or object to how we use it. You can also complain to the Information Commissioner's Office (ico.org.uk).

Contact

For any privacy question, email rgalloway237@gmail.com or call 07756 375223.

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